Mission-driven work deserves digital tools that are as principled as the mission itself.

Your website doesn’t reflect who you are or what you do.

Maybe it’s outdated, confusing to navigate, or just doesn’t feel like your organization anymore. I design and build websites that are clear, accessible, and honest about what you offer—so the people who need you can find what they’re looking for without friction. Every project starts with understanding your organization: how your team works, what you need to manage day-to-day, and what you might need to grow into. Sometimes that means starting fresh; sometimes it means making what you already have work better.

The organizations I work with longest often start here—and as your mission evolves, your site evolves with it.

Your site works for some people but not others.

If your intake forms are overwhelming, your resource library is hard to search, or your site breaks on older phones, these are usability problems for sure, but they’re also equity problems. I can audit your existing site against WCAG 2.2 standards for accessibility and evaluate it for broader usability barriers, identify where people are getting stuck, and redesign around those issues. Most audits take two to four weeks and come with a prioritized remediation plan your team can act on immediately, whether or not we continue working together.

You’re not sure what data you’re collecting or why.

Many organizations collect more information than they need without realizing it—and that creates real risk for the communities they serve. I review your digital tools with a focus on data minimization, surveillance risk, and trauma-informed design: what you’re collecting, how it’s stored, what your forms are implicitly communicating, and where your community might be exposed. You’ll come away with a clear picture of your risk and concrete steps to reduce it.

Your site and systems have gotten harder to manage than they should be.

Maybe your intake process lives in three different places and no one’s sure which one is current. Maybe you’ve got a website, a shared drive, and a member database that have never really been introduced to each other. Maybe your team avoids updating the site because it’s become too complex to touch without breaking something. I help organizations step back, figure out what they actually need, and map a realistic path forward—before spending money on a redesign that solves the wrong problem.

Your team has new tools but no one really knows how to use them.

New software is only useful if people actually use it. I’m also a professor, and I love teaching. I offer hands-on workshops designed to fit your organization’s existing setup—that could mean getting comfortable with your CMS, learning to read your analytics, understanding accessibility and privacy basics, or training a new team member who missed the original launch. Sessions are typically a half or full day, and I’ll build the curriculum around what your team needs, not a generic walkthrough.

People come and go, but your systems shouldn’t have to start over every time.

Organizations change and grow—your systems should be built to outlast the current team. Board members rotate. Staff turn over. Volunteers move on. Organizations that plan for that continuity, rather than rebuilding from scratch each time, spend less time relearning and more time doing the work that matters. I offer retainer arrangements that give you exactly that: a design partner who carries your organization’s history forward, so institutional knowledge doesn’t walk out the door when people do.

This is the kind of engagement I find most rewarding. The longer the partnership, the more your organization benefits from a system that holds steady through change and a team that never has to start from scratch.